You can get in touch with us by calling our Customer Care Team
Phone:1800 124 125
You can also complete a feedback form by clicking on the link below.
Click here for a list of popular questions and answers
Handling customer complaints
At Kmart we strive to continually provide the lowest prices on everyday items, and a great customer experience. Your feedback is valuable to us and we see it as an opportunity to review how we operate. If either our products or service do not meet your expectations, we would like you to let us know. Complaints are handled in a timely, fair and transparent manner and we consider all circumstances of the complaint. Our customer service team has extensive training, so they are equipped to resolve issues and escalate, if necessary, to the relevant area.
We’d love to hear from you! Complete a Kmart feedback form here